We're here for you
Our Lisbon-based team is always happy to help with sizing, orders, sustainability questions, or just a chat about fabric.
Live Chat
Chat with our stylists in real time, Mon–Fri 9am–6pm CET.
Start Chat
Avg. response: 3 minutes
Email Support
Send us a detailed message and we'll reply within 24 hours.
hello@fridayfits.com
Response within 24h
Phone Line
Speak directly with our Lisbon atelier team on complex orders.
+351 21 234 5678
Mon–Fri, 10am–5pm CET
Send us a message
We'll get back to you within 24 hours on business days.
Frequently asked
How long does shipping take?expand_more
US & Canada: 2–4 business days. UK & EU: 1–3 business days. All orders dispatched from our Lisbon studio within 24h Mon–Fri.
What is your return policy?expand_more
We offer a 30-day free return window. Every parcel includes a prepaid return label. Items must be unworn with original tags attached.
Do you offer size exchanges?expand_more
Yes — size exchanges are free of charge. Simply use the return label and note your desired size. Exchanges ship within 2 business days of receiving your return.
Are your garments pre-shrunk?expand_more
All FridayFits garments are pre-washed and pre-shrunk before dispatch. You can machine wash cold without worrying about significant shrinkage.
Do you ship internationally?expand_more
We ship to 43 countries worldwide. Duties and taxes are calculated at checkout and included in the displayed price — no surprises on arrival.
Rua da Conceição 73, 2nd Floor
1100-651 Lisboa, Portugal
Visitor appointments by arrangement only.